Returns And Exchanges
WE ONLY OFFER STORE CREDIT FOR RETURNS. WE DO NOT ISSUE REFUNDS TO ORIGINAL METHOD OF PAYMENT.
BEYOUtify offers exchanges for the same item in a different size when we are notified of the request within 30 days from the date your order shipped.
Returns will be issued refunds in the form of a digital Gift Card.
We must receive your return within 20 days of your order date to be eligible for a refund.
Returns must be scent free, unworn, unwashed, with all tags attached. Please include your package slip with the return.
Returns must be received within 15 calendar days of receiving your order (unless otherwise noted at purchase) For returned items past the 15 day return period, a 15% restocking fee will be subtracted from the store credit given. The 15 days starts from the day the order was received by the customer. Returns older than 21 days will be rejected, and you will be contacted to have them shipped back to you at your expense.
Sale items are final and cannot be returned or exchanged.
If items are sent back past the return policy period, the customer is responsible for return postage.
Shipping charges are not refundable.
Where do I send my return to?
2710 McCormick St. Bozeman, MT 59718
HOW WILL I RECEIVE MY STORE CREDIT?
Expect an emailed E-Gift card within 3 business days of the delivery of your Return. The E-card will be valid for 90 days once receiving it.
Do we offer return labels?
Yes-we will pay for return shipping.
Can I make a return past the 20 day period for store credit?
Unfortunately we cannot accept clothing past the 15 day return policy for store credit. If items are returned past this period the customer will be required to pay a $6 shipping charge to have the items sent back.
Damages and issues
Please inspect your order upon reception and contact us within 5 days if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
All accessories, all hats, all intimates, and all sale items.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
All defective merchandise must be reported within 5 days of receiving. Merchandise that has been washed cannot be accepted for store credit.
LOST OR STOLEN PACKAGES
When you place an order with us please note that the liability is between you and USPS. We do not make any exceptions to this policy.
We are always happy to replace items that aren't marked as delivered but once the package has been scanned as delivered we are not responsible for lost or stolen packages. We do have a few recommendations to help track down your package.
Confirm that the shipping address you entered in is correct.
Visit your local USPS office with tracking handy to see where the mail man dropped off your package
Check with neighbors to see if your package got dropped off next door.
Sometimes USPS updates tracking information as "delivered" a few hours or even days earlier than the actual delivery. Please wait at least 48 hours to see if the package turns up.